Return Policy

At Sequoia Bath Haven, we take great pride in crafting high-quality, handmade bath products with care and attention to detail. Due to the nature of our products, we are unable to accept returns once they have been used. This policy ensures that every item you receive is fresh, hygienic, and safe for use.

Why We Can’t Accept Returns:

• Hygiene and Safety: For the safety and well-being of all our customers, we cannot resell any product that has been opened or used.
• Product Integrity: Our handmade products are crafted with natural ingredients and are sensitive to handling. Once opened, their quality and efficacy cannot be guaranteed.

Our Commitment to You:

• Quality Assurance: We thoroughly inspect each item before it is shipped to ensure it meets our high standards.
• Customer Satisfaction: If you receive a damaged or incorrect item, please contact us within 7 days of receipt, and we will gladly provide a replacement or refund.

We appreciate your understanding and support of our small business. If you have any questions or concerns, please do not hesitate to reach out to our customer service team at sequoiabathhaven.com 

Thank you for choosing Sequoia Bath Haven for your bath and body needs.